Bilingual Customer Service (SPANISH) Job at Nielsen & Moller Auto Glass Distributors, Tempe, AZ

RlZwckxVRTVGc3RDZFl5Y1haWXd5MjNPV0E9PQ==
  • Nielsen & Moller Auto Glass Distributors
  • Tempe, AZ

Job Description

Job Description

Job Description

We are seeking a Bilingual Customer Service Representative (SPANISH) to join our team! 

Company Description:

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Role Description

This is a full-time Customer Service role for Nielsen & Moller Auto Glass Distributors is located in Tempe, AZ. The Customer Service Representative will be responsible for efficiently handling inbound calls, identify customer needs, provide service clarity, and transfer calls to relevant departments. Success here relies on your customer-centric approach, friendly attitude, poise in challenging situations, and basic computer skills and typing proficiency. This is an on-site role.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Update the call center CRM database with detailed conversation notes
  • Develop and maintain a knowledge base of the evolving products and services
  • Assist customers in new account enrollment process and payments.
  • Adhere to communication procedures, policies, and guidelines

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Bilingual in Spanish preferred
  • Automotive or Auto Glass experience is a plus
  • Ability to build relationships with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to collaborate effectively within a team

*This position is based at our Tempe, AZ office (Remote work is not available).

Company Description

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Company Description

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Job Tags

Full time, Remote job, Worldwide,

Similar Jobs

Urgent Team Management

Credentialing Specialist at Urgent Team Job at Urgent Team Management

 ...Urgent Team is looking for an experienced Credentialing Specialist to join our corporate office in Nashville, TN (Green Hills). This position is responsible for the daily credentialing, on-boarding, and payer enrollment functions for all physicians and midlevel providers... 

Momentum Healthcare Staffing

Physician / Surgery - Orthopedics-Hand / Indiana / Permanent / Orthopedic Surgery-Hand Physician needed in Hobart & Munster, IN - Permanent Job Job at Momentum Healthcare Staffing

Momentum Healthcare Staffing is seeking an Orthopedic Surgery-Hand Physician for a Permanent position located in Hobart & Munster, IN.Please see the details below to apply! Requirements: Specialty: Orthopedic Surgery - HandLicense: IndianaEducation: MD/DOCertifications:... 

Nuvance Health

Hematology/Oncology NP/PA - New Milford & Sharon, CT Job at Nuvance Health

 ...enjoys both proximity to New York City culture and access to a wide variety of outdoor activities, including hiking, biking, fishing and boating in state and regional parks and preserves. Surrounded by a number of quaint towns with scenic New England landscapes, the area... 

Cook Children's Health Care System

staff - Registered Nurse (RN) - PACU - Post Anesthesia Care - $34-44 per hour Job at Cook Children's Health Care System

 ...Job Description Cook Childrens Health Care System is seeking a Registered Nurse (RN) PACU - Post Anesthesia Care for a nursing job in Fort Worth, Texas. Job Description & Requirements Specialty: PACU - Post Anesthesia Care Discipline: RN Start Date... 

Express Employment Professionals of Hawaii

Stand-up and Sit-down Forklift Operators Job at Express Employment Professionals of Hawaii

 ...Job Description Job Description Job Title: Warehouse/Forklift Operator Location: Honolulu, HI Schedule: Monday-Friday, 7:...  ...competitive hourly wage based on experience. You must have both stand-up and sit-down forklift experience and be previously...