Job Description
Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped HomeX be recognized as one of the fastest-growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments. We understand that a home is our client's biggest investment and that they want to keep it in top condition. To achieve this, we are committed to living out our values of providing quality service each day to best serve homeowners. We strive to maintain our commitment of excellence in service through high-quality partnerships with other like-minded organizations with a people-first vision.
Job Summary:
As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone interactions. You will handle inbound and outbound calls, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. Your role will require excellent communication skills, a customer-focused approach, and the ability to multitask.
Responsibilities:
Qualifications:
Benefits & Perks:
Must be able to train for 2 weeks on first shift.
TRAINING CLASS BEGINS JANUARY 20TH
Job Type: Full-time, weekends required
Shifts Available:
Pay: $20.00 per hour
Additional $1/hour differential offered for candidates who are fluent in English/Spanish.
Overtime available
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