Job Description
Description
Position Title : Call Center Customer Service Assistant
Department : Customer Support
Reports To : Call Center Supervisor
Employment Type : Full-time
We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team. The ideal candidate will be responsible for delivering exceptional customer service through inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a customer-focused mindset.
Customer Interaction :
Problem Resolution :
Documentation :
Team Collaboration :
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