Job Description

Job Description

Job Description

The Residential Account Manager is responsible for promoting and selling our products/services directly to homeowners within designated neighborhoods. As a Residential Sales Associate, you will play a vital role in expanding our customer base, increasing sales revenue, and contributing to the overall success of our company.

As a Residential Account Manager, you will receive a competitive base salary as well as earning commissions for your sales!

REPORTS TO

• Sales Manager

SUPERVISES

• No direct reports
• May lead, train, or participate in work team assignments

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Conduct door-to-door sales presentations to homeowners, showcasing the benefits and features of our products/services, engaging in sales outside the office up to 90% of the time.
2. Prospect and identify potential customers in assigned residential areas, using strategic approaches to initiate conversations and secure sales appointments.
3. Educate homeowners on the advantages of our products/services and addressing any inquiries or concerns they may have.
4. Customize sales pitches based on individual homeowner needs and preferences, aiming to close sales effectively.
5. Accurately record and maintain customer information, sales activities, and sales leads in the provided CRM system.
6. Meet or exceed weekly, monthly, and quarterly sales targets and goals set by the Sales Manager.
7. Collaborate with sales leadership and cross-functional teams to optimize sales strategies, campaigns, and promotional activities.
8. Participate in regular sales training and development programs to enhance product knowledge and sales skills.
9. Represent the company in a professional and ethical manner, adhering to all company policies and industry regulations.
10. Provide exceptional customer service and follow up with customers to ensure satisfaction and address any post-sale inquiries or concerns.
11. Driving duties include driving to and from locations within the network footprint, sometimes with a partner, to engage in direct sales.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written and verbal communication, negotiation, and interpersonal skills
• Ability to make presentations to homeowners or various groups
• Exceptional customer service skills
• Ability to evaluate situations and adjust to changing priorities
• Ability to maintain a professional demeanor
• Ability to learn CRM software and other relevant sales tools
• Proficiency in Microsoft Office Software

QUALIFICATIONS

• High School Diploma or equivalent
• Valid drivers’ license and reliable transportation
• Candidate must be willing to reside near or commute to a CTI office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute)
• Preferred, but not required:
  • Bachelor’s degree or equivalent combination of experience and education.
  • Experience in sales, preferably in a door-to-door or direct sales role.

WORKING ENVIRONMENT

• Monday through Friday 1pm to 8pm, 40 hours per week
• Both office environment and outside sales, office time 10%, outside sales 90%
• Regular travel within the network footprint to engage in outside sales
• May have access to company vehicle; mileage-reimbursement for personal vehicle usage
• Occasional travel to industry conventions or training

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to spend long hours using a computer/keyboard and/or phone. Involves prolonged periods of sitting, standing, and walking.

OTHER DUTIES

Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.

Berks Payment Solutions Inc. is THE leading sales company in North America. Our company specializes in face-to-face customer acquisitions for some of Canada and America’s most recognizable brands. The majority of our focus is within the cable and telecom industry representing some of the most prominent telecom providers.

Company Description

Berks Payment Solutions Inc. is THE leading sales company in North America. Our company specializes in face-to-face customer acquisitions for some of Canada and America’s most recognizable brands. The majority of our focus is within the cable and telecom industry representing some of the most prominent telecom providers.

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