Job Description
This is a seasonal position at Hurricane Harbor Phoenix, in Glendale, AZ. This position features competitive pay, starting at $17.35/hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 40% discount off merchandise for all employees, flexible scheduling with daily and weekly pay available.
What You Will Do - Oversees daily operation of an assigned area within the waterpark, ensuring a safe and efficient environment while delivering exceptional guest satisfaction through personalized attention and service
- Monitors team member rotations and break schedules throughout the day to maintain effective coverage
- Provides outstanding Guest service and cultivates an environment where all Team Members share the same commitment to high-quality service
- Supports, promotes and enforces a comprehensive safety culture.
- Assist in managing aspects of Waterpark Operation to include staffing, training, and emergency response protocols.
- Ensures compliance with all Ellis & Associates, Six Flags Corporate policies and all Standard Operating Procedures.
- Conducts thorough daily inspections of all attractions and safety/rescue equipment prior to park opening to ensure operational readiness.
- Fosters a positive, high-performance team culture to enhance employee retention, motivation & morale.
- Monitors daily operations to ensure adherence to procedures; coaches and empowers the team, offering constructive feedback and ensuring accountability.
- Creates and maintains all programs related to Safety, Friendliness, Cleanliness, Guest Service, and any other programs developed to support the Aquatics Department and Hurricane Harbor as a whole.
- Coordinates and performs training, including department orientation, slide training, continuous on the job, in-service training and frequent daily auditing.
- Mentors all aquatics Team Members to achieve goals through positive communication, encouragement and coaching.
- Administer correct and consistent discipline measures to ensure all standards are being upheld in all regards.
- Adheres to and enforces all park policies.
- Performs all other duties as assigned or as necessary to support the Aquatics Department and Hurricane Harbor Phoenix.
What You Will Need - Must be at least 18 years of age
- A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy.
- A clear commitment to total safety, and a strong, safe background.
- A Team First attitude and a people oriented approach to leadership.
- Excellent communication skills to include both verbal and written format.
- Self-starter ability to anticipate and manage multiple projects of a varied priority through planning and preparation while working with a high level of attention to detail.
- The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays.
- The ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun.
- Able to hear, read, speak and write English.
- Working knowledge of Microsoft Word, Excel and essential computer applications.
- A valid State Driver's License with the ability to obtain a Park Driver's License upon eligibility.
- Current or the ability to obtain an E&A Special Facilities license.
Other Notes - All other duties assigned or necessary to support the park as a whole.
- Reports to Sr Supervisor, Aquatics
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Job Tags
Weekly pay, Daily paid, Holiday work, Seasonal work, Outdoor, Flexible hours, Weekday work,