MS Dynamics 365 CRM Business Analyst Job at Cynet Systems, New York, NY

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  • Cynet Systems
  • New York, NY

Job Description

Job Description:


Pay Range: $51hr - $56hr
  • Minimum 8-12-year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain.
  • Good understanding on capabilities of D365 Sales, Service, Data verse, and Power apps.
  • Experience in requirement gathering, analysis, and in conducting workshops to drive requirements design by engaging Business Technical stakeholders.
  • Facilitating the review and approval of requirements from all stakeholders.
  • Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.
  • Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST, ODATA Web API's) /SSIS packages.
  • Experience in data migration- data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory.
  • Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process.
  • Experience in data analysis and validation with CRM dynamics configuration rules.
  • Exposure in Workflows Plugins Form Customization and CRM Administration.
  • Writing user stories conducting grooming sessions and story walkthroughs.
  • Giving demo to the Product Owner and other stakeholders for final sign off.
  • Preparation of use case diagrams, UMLs Sequence diagrams, and Visio flows.
  • uthoring User Stories, grooming Integration backlog, identify dependencies and sequence the work production.
  • Work closely with the team to define the backlog and the sequence of implementation of the backlog.
  • Impacts analysis of change requests on the existing business flows.
  • Help the POs decide the fitment of those change requests into existing business flows without additional development effort.
  • Participate in sprint planning, review backlog refinement, and story grooming.
  • Contribute to the transfer of functional requirements to development and test teams.
  • Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions.
  • Perform system integration or user acceptance testing.
  • Conduct application-level testing to certify the features.
Cynet Systems

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