Job Description

Technical Policy Writer Print ( Apply ? Technical Policy Writer Salary $50,000.00 - $60,000.00 Annually Location Jacksonville, FL Job Type Appointed Employee Job Number 2025-06307 Department CLERK OF THE COURTS Opening Date 12/03/2024 Closing Date 12/24/2024 11:59 PM Eastern Description Benefits Questions Job Description Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!! Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. The Technical Policy Writer is responsible for developing, writing, editing, and updating technical policies and procedures for the agency. This role requires a deep understanding of government regulations, technical standards, and the ability to translate complex information into clear, concise, and actionable documents. Examples of Work Develop, write, and revise technical policies, procedures, and guidelines. Assist in the creation of Business Continuity planning and maintaining the plan Collaborate with subject matter experts to gather accurate information. Ensure all documents comply with relevant local, state and federal laws, regulations, and Clerk standards. Create user manuals, training materials, technical specifications, and standard operating procedures (SOPs). Edit and proofread documents for clarity, accuracy, and consistency. Conduct research to stay updated on industry trends and statutory changes. Provide training and support to staff on new policies and procedures. Manage documentation projects and meet deadlines. Performs other related job duties as assigned. Knowledge, Skills and Abilities Excellent writing, editing, and proofreading skills. Ability to translate complex technical information into clear and concise documents. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio or comparable) Strong research and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proactive with the ability to take the initiative without daily supervision. Ability to work towards deadlines. Open Requirements/Supplemental Information A minimum of three years of professional experience in technical writing, policy writing, or related field is required. A Bachelors in English, Communication, Technical writing, or related field may substitute for professional experience. Preferred: A bachelor's degree. Experience working in a government or military environment. Knowledge of legal and technical terminology. Experience with documentation management software. LICENSURES AND CERTIFICATIONS A valid Class E Driver's license is required to be maintained during employment. Must meet standards required to obtain a City of Jacksonville driver's certification. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "[email protected]" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: [email protected] The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer. 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application? Yes No 02 Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future? Yes No 03 The budgeted annual salary for this position is $50,000.00 - $60,000.00. This is not negotiable. If selected, would you be willing to accept this position at this salary? Yes No 04 This position is located in an office and is not a remote location. I have read and understand the above statement. 05 A bachelors' degree or higher from an accredited college or university is preferred. Do you have this degree? Yes No 06 If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application. 07 Do you have three years of professional experience in technical writing, policy writing, or related field? A Bachelors in English, Communication, Technical writing or related field may substitute for professional experience. I have three years of professional experience in the required fields. I have a bachelors' degree and experience in the required fields. I have a bachelors' degree in the required fields. None of the above 08 Provide a detailed description (at least 3-4 complete sentences) of your experience. 09 Indicate the organization(s) you worked for where you gained this experience. 10 If you have experience in a related field, please state what the related field is and explain how this is related to the required areas listed above. 11 Experience working in a government or military environment preferred. Do you have this experience? Yes No 12 Provide a detailed description (at least 3-4 complete sentences) of your experience. 13 Indicate the organization(s) you worked for where you gained this experience. 14 Knowledge of legal and technical terminology preferred. Do you have this experience? Yes No 15 Provide a detailed description (at least 3-4 complete sentences) of your experience. 16 Indicate the organization(s) you worked for where you gained this experience. 17 Experience with documentation management software preferred. Do you have this experience? Yes No 18 Provide a detailed description (at least 3-4 complete sentences) of your experience. 19 Indicate the organization(s) you worked for where you gained this experience. 20 Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess. FL Class A Commercial Driver License (CDL) FL Class B Commercial Driver License (CDL) FL Class C Commercial Driver License (CDL) FL Class E Driver License GA Standard Driver's License GA Class A Commercial Driver's License (CDL) GA Class B Commercial Driver's License (CDL) GA Class C Commercial Driver's License (CDL) License from another State. Learner Permit My license is currently invalid. I do not possess any type of Driver's License. 21 If you have a State of FL license, does your license currently have one or more of these restrictions? C or 1 - Business Purpose Only D or H - Employment Purposes P or 2 - Probation Interlock Device S or I - Other Restriction Two or more of these restrictions. I have an out of state license. None of the above. 22 Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date? Yes No 23 Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date? Yes No 24 Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date? Yes No 25 I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request. Yes, the City of Jacksonville has my consent to check my driver's license. No, I do not wish to give consent to the City of Jacksonville to check my driver's license. I do not possess a valid driver's license. 26 Provide your full Driver's License or Identification number. For out of state license, please include the state. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process. 27 If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application. No, I am not claiming veterans preference and this does not apply to me. 28 If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process. I have read the above statement and understand what is required. Required Question Agency City of Jacksonville Address 117 W. Duval St. Suite 100 Jacksonville, Florida, 32202 Website Apply Please verify your email address Verify Email

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