Ticket/Season Pass Supervisor Job at Sugarbush Resort, Waterbury, VT

RWx0ckxrRTZFOHhDZVlTZFc1d3h6MnpGVlE9PQ==
  • Sugarbush Resort
  • Waterbury, VT

Job Description

Job Description

Please note, this position is located at Sugarbush Resort in Warren, VT

\n

Seasonal (Seasonal)
RESORT OVERVIEW:

Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Sugarbush Resort is seeking Season Pass/Ticket Supervisor to join our team. The Season Pass/Ticket Supervisor resolves guests' problems and handle special requests. They provide courteous responses and solutions to a variety of problems as well as helps supervise the frontline staff. They assist in planning and assigning work and training of staff, as well as staff scheduling. This position runs from November until April.

RESPONSIBILITIES:
  • As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner.
  • Coordinating daily operations of Season Pass/Ticket booth.
  • Knowledge of all current products, promotions and procedures.
  • Promote and sell our products, cash out and assist with staff cash outs.
  • Present a pleasant attitude and help with problems related to guest's needs.
  • Act as communications conduit between line staff and manager.
  • Keep records and logs up to date.
  • Ensure positive, accurate, prompt, and courteous service, while helping guests select products that best suits their individual needs.

QUALIFICATIONS:
  • Must be a minimum of 18 years of age.
  • Must have a minimum of a high school diploma or equivalent.
  • Must have strong reading, math and computer skills.
  • Previous supervisory experience and customer service and cash handling experience is required.
  • Resort experience is preferred.
  • Strong verbal and written communication skills are a must.
  • Previous POS software experience preferred.
  • Proficiency in Microsoft Office Suite Preferred.
  • A professional and friendly personality is essential to this important service role. The right candidate will be able to maintain a pleasant, responsive, helpful and knowledgeable attitude while juggling many demands.
  • Excellent listening/communication skills are necessary as is an ability to accurately perform basic math.
  • Previous customer service experience, including cash handling, and general computer knowledge is preferred- especially if with RTP systems.
  • Timely and reliable attendance is absolutely essential.
  • Must be available to work a flexible workweek, including holidays and weekends.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.

Job Tags

Holiday work, Flexible hours,

Similar Jobs

balchem

Quality Manager Job at balchem

 ...the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate...  ...growing company, visit POSITION SUMMARY : The Quality Manager has overall responsibility for the food safety, quality and efficiency... 

Peraton

Cyber Intel Analyst / Indications and Warnings Job at Peraton

 ...CISSP-ISSEP, CISSP, Security + CE, CySA+, PPDA, Agile IC, or SNOW App Dev Experience with Splunk SIEM. Experience leveraging the MITRE ATT&CK matrix or other threat models (e.g. Lockheed Martin Kill Chain, Diamond Model). Knowledge or experience tracking advanced... 

DHL International GmbH

Operations Manager I - Distribution Job at DHL International GmbH

 ...Operations Manager I - As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management you will be instrumental in impleme Operations Manager,... 

Sage Dental

Endodontic Dental Assistant Job at Sage Dental

 ...OFFERING A $2,500 SIGN-ON BONUS FOR THIS POSITION! *** Sage Dental is seeking a Part-Time Endodontic Dental Assistant to join our traveling...  ...crowns and bridges Packing cord Providing assistance to the office and Dentist with daily operations as needed Qualifications... 

SeekTeachers

MS English Teacher Job at SeekTeachers

 ...Competitive monthly salary **Monthly accommodation allowance**Annual flight allowance**International medical insurance**FREE work visa **Holiday paid**Bonus upon completion of a contract **Free tuition for up to two children Why Shanghai Shanghai is...