Job Description

• Vital role providing hands-on tech support and infrastructure management across a two-school district
• Direct involvement with students, staff, and faculty to ensure smooth daily operations of district technology
• Growth potential through exposure to network and systems management in a dynamic educational environment

• Serve as the primary tech support contact for faculty, staff, and students across the district
• Handle repairs, troubleshooting, and problem-solving for Chromebooks, laptops, projectors, displays, and other district technology
• Organize and address ticketing requests through a Tech Bar and provide in-person support as needed
• Manage Active Directory, support Google Workspace, and handle device imaging, setup, and maintenance
• Transport tech equipment between schools and assist with technology planning and initiatives

• Experience with Google Workspace for Education, Chrome OS, and Windows OS
• Knowledge of IP networking (DNS/DHCP), VLANs, switches, and wireless access points
• Strong organizational, communication, and problem-solving skills for managing tickets and interacting with the school community
• Certifications in A+, Network+, or Microsoft preferred, but not required
• Bachelor's degree preferred; minimum one year of tech support experience in a relevant environment
• Ability to pass a background check (including fingerprinting) for safe interaction with the student population

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